Returns & Exchanges
At Crowned Skin, we want you to feel like royalty with every purchase, which is why we offer a 30-day return policy for products in their original, unopened condition. If your skincare selection isn't the perfect fit for your routine, we are here to assist with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Email our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging to ensure they are protected during transit back to our facility.
- 3.Ship Your Return
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.